This privacy policy is an electronic record in the form of electronic contract formed under the Information Technology Act 2000 and the rules made there under and the amended provisions pertaining to electronic documents/ records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic or digital signature.

This privacy policy is a legally binding document between you and the company. The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form) and will govern the relationship between you and AYUMITRA Wellness Private Limited for your use of website www.ayumitra.in

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under Information Technology Act, 2000 that require publishing of the privacy policy for collection, use storage and transfer of sensitive personal data or information. Please read this privacy policy carefully. By using the website, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this website. You hereby provide your unconditional consent or agreements to the company as provided under section 43A and section 72A of Information Technology Act, 2000.

Thank you for visiting www.ayumitra.in As used in this privacy statement, the terms “our”, ”we” and “us” refer to both Ayumitra Wellness Private Limited and the Independent Distributors unless the context provides otherwise. This privacy policy sets out how Ayu Shastra uses and protects any information that you give us when you use this website. Ayu Shastra is committed to ensuring that your privacy is always protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

What Information We Collect and How We Use It The information that we collect on our website comes under three general categories: Personally Identifiable Information Health Care Information Aggregate Information Personally Identifiable Information This refers to information that lets us know who you are or things specifically about you. Visitors You can browse our website without sharing any Personally Identifiable Information. If you want to register with us as an Independent Distributor or place an order, you may voluntarily provide your Personally Identifiable Information (name, address, email address or telephone number) to be shared with a registered Independent Distributor for the purpose of assisting you with registration and order placement. We might also maintain a record of your contact information to help us provide better services in case you contact us again.

Ordering When you place an order on our website, Personally Identifiable Information (such as name, contact info, order info, credit card and other transaction info) will be collected for the purpose of processing and delivering your order. We may also provide certain necessary order details to our shipping partners to complete the delivery of the order. Credit Card Storage The Credit Card Information collected for online shopping is used only to process payments for the orders and, is not retained on our website.The information is securely transmitted to the bank, and we store only the reference number and amount paid information provided by the bank. Surveys and Promotions You may voluntarily provide Personally Identifiable Information to participate in occasional surveys, user polls or to answer questionnaires. This information is used by us to better our products and services.

We may also use this information to provide you marketing and promotional material. Health Care Information We also collect demographic information like date of birth, gender, blood group, body weight, height, illness etc., which may be required to provide you with better healthcare services and products. Anonymous information is information which cannot be traced back to any particular user. This is collected using cookies, the app and other means. This information is typically used to improve your experience while using our products and services. We may also use third party advertisers to show you relevant advertisements; you can view their privacy policies at their respective websites. We cannot be held responsible for what the third party advertisers do with your data. Aggregate Information This refers to information that does not distinguish you as a particular individual.

This information includes your browser and operating system type, your IP address, URL (Uniform Source Locator) of the website that directed you to our site and any search terms you enter on our site. Such information is aggregated by our web server to monitor the activities on the site and evaluate its performance. This helps us improve the features and functions on the website to provide you a satisfactory user experience. We might compile, publish, store, collect, promote, disclose or use any Aggregate Information. We generally do not correlate any Personally Identifiable Information with Aggregate Information. In case we do this, it will be protected as per the terms mentioned for Personally Identifiable Information in this Privacy Policy. Ayumitra Wellness Private Limited through this website uses "cookies" to enable you to sign in into our services and to help personalize your online experience. As you browse, we may install cookies (tiny text files stored on your hard disk by a web page server) in your browser. Cookies cannot harm your computer and they do not contain any personally identifiable information. One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save your time by eliminating the need to repeatedly enter the same information and to display your personalized content on your later visits to website. Cookies also help us to improve our site and to deliver a better and more personalized service. Among other things, they enable us: To estimate our audience size and usage pattern.

To store information about your preferences, and so allow us to customize our site according to your individual interests. To increase the speed of your searches. To recognize you when you return to our site. Security We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. It is your sole responsibility to safeguard the password created for your online account. In case you suspect that your password has been compromised, contact Ayu Shastra via email at support@ayumitra.in as soon as possible. Since your Ayu Shastra Independent Distributor ID and account password are specific to you, you take full responsibility for any and all activity conducted on our site with your ID and password. Third Party Links Ayu Shastra website www.ayumitra.in does not include or offer third party products or services for its Customers / Independent Distributors on the website.

Children’s Privacy Protection Ayu Shastra website www.ayumitra.in neither targets nor is intended for children below the age of 18 years. Personally Identifiable Information will not be collected from children on purpose and if we discover such data on our site, the same will be deleted. Changes to this Statement Please check frequently for any updates or changes in this privacy policy before using this website or submitting any Personally Identifiable Information on this website. By using this website, you acknowledge acceptance of this Privacy Statement in effect at the time of use. Intellectual Property and Use of content on the Website Ayu Shastra website www.ayumitra.in and the content on the same are protected by intellectual property rights, including copyrights, trade names and trademarks, including the name Ayumitra Wellness Private Limited and Ayu Shastra logo, are owned by Ayumitra Wellness Private Limited or used by Ayu Shastra under a license or with permission from the owner of such rights.

The content protected by such intellectual property rights includes the design, layout, look, appearance, visuals, photographs, images, articles, stories and other content on Ayu Shastra Website www.ayumitra.in. The content on Ayu Shastra website www.ayumitra.in may only be reproduced, distributed, published or otherwise used only after prior written consent from the authorized signatory of Ayumitra Private Limited. How to Contact Us In accordance with Information Technology Act 2000 and rules made there under, you have any comments or inquiries about this Privacy Policy, if you would like to update information we have about you, or to exercise your rights, you may contact our Grievance Officer on our email ID support@ayumitra.in. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will inform you of any changes by posting the new Privacy Policy on the Site without other notice to you. You are advised to review this Privacy Policy periodically for any changes.

Collection of Personal and Other Information

When a User visits our website and carefully completes the form to provide information about his or her medical issues or to order medication, we save the data securely to offer a quick, easy, and customized experience. This Privacy Policy enables us to offer services and features that allow you to personalize the Website and have a safer, simpler experience. As a result, we gather whatever personal information we feel is essential. In general, you can browse the website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us anymore. We will protect the data provided. Wherever applicable, we indicate which fields are required to be filled and which ones are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website. We process your personal information for a number of legitimate interests, including providing you with services, administering our relationship with you, for marketing and service/product improvement purposes and in order to exercise our rights or handle claims. We may automatically track certain information about you based upon User behavior. We use this information to do internal research on our Users’ demographics and interests to better understand, protect and serve our Users. This information is compiled and analyzed on an aggregate basis. We use data collection devices such as ‘cookies’ on certain pages of the Website to help analyze our web page flow, measure page effectiveness, and promote trust and safety. ”Cookies” are small files placed on your browser that assist us in providing our services. Moreover, you may encounter ”cookies” on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information. In the course of a transaction, we collect some additional information, such as a billing address, credit card number, expiration date, and/or other payment instrument details and tracking data from checks or money orders. We may compile information about you into a file if you send us details of personal correspondence, such as emails or letters, or if other users or third parties send us correspondence concerning your actions or postings on the website. We use your personal information to send you marketing by post, telephone, social media platforms, email, SMS, application notifications and silent notifications to track installation status of the application. We may also use your personal information to carry out online paid marketing activities in the nature of retargeting. We also use technology to help us understand your personal preferences and interests so that we can send recommendations and marketing communications that are likely to be of more interest to you. Using technology in this way is sometimes known as profiling. you can always contact us at contact@ayumitra.in to update your contact preferences.

Sharing your information

We share your information within Ayushastra group and with other third party suppliers who help deliver products or services on our behalf, or who have partnered with us in connection with services or a relevant promotional offering, as well as other apps or websites that integrate with our API or services, or those with an API or service with which we integrate. We also share your information with third parties where we have a duty to or are permitted to disclose your personal information by law (e.g. law enforcement officials, government authorities, etc.) in accordance with the law.

Your Consent or User Consent

By using the website and/ or by providing your information, you are giving consent to the collection and use of the information you disclose on the website by our Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Prominent Disclosure for App

Ayumitra app needs certain permissions to connect with our expert doctors and to upload prescriptions. This will help us to serve you better. Please allow access for following permissions

Camera, Audio and Video

To Do audio and video Consultation with our expert doctors To upload required documents while booking lab tests To upload prescriptions for order medicines

Files and media

To upload records from gallery To view your vaccination and test records To view your doctor’s prescriptions

Storage

To store/access your prescription/ invoices/ test records in your phone

Phone , Microphone

To call our health expert and connect with our expert doctors

SMS

To auto read OTP to login into Ayumitra app